Human Dimension
Excellent care – Human to Human
Our pledge, Committed to Life, underlines our mission: To save lives and improve patients’ health and quality of life. Our employees put this promise into practice every day – whether in direct contact with patients or behind the scenes in administration and production.
People are at the heart of our business activities. We accompany patients through various stages of their lives – sometimes even on a lifelong basis. In doing so, we treat them with respect, as equals, and with a deep understanding of their needs.
We want to promote access to high-quality healthcare and medicine. To this end, we focus on innovative and digital treatment options that enable us to reach even more people.
With the commitment they demonstrate day and night, our employees are a key factor in our success. We want to offer them the best possible working environment, where they can develop and reach their full potential.
Our Outreach
We treated
~ 26 m
patients in our hospitals in 2024.
We served
450 m
patients with our healthcare products in 2024.
The Human Dimension of our Sustainability Framework encompasses these focus topics:
Patient centricity at Fresenius means prioritizing multifaceted patient needs and experiences by providing holistic care through market-leading medical products and services – in inpatient and outpatient settings.
Every year, millions of people entrust us with their most precious asset: their health. With our expertise, we accompany our patients through health and illness: from human to human.
We set out to make our treatments more successful by providing high-quality care. This can help to shorten our patients’ hospital stays, enhance their quality of life – and improve patient satisfaction.
➔ Read more in our Sustainability Statement.
Digitalization plays a crucial role in shaping personalized and efficient processes in our hospitals as well as in the use of our products. We continuously digitize existing processes and introduce new digital workflows. Further, we leverage the capabilities of Artificial Intelligence to enhance the patient experience and expand treatment options, while ensuring its responsible use in accordance with ethical standards, data privacy regulations, and transparency principles.
➔ Read more in our Sustainability Statement.
We strive to provide affordable, high-quality products and services that are accessible and enable significant savings to healthcare systems.
Our range of products and services includes the services of a broad network of clinics as well as high-quality pharmaceuticals and medical devices. We also use digitalization opportunities and develop new forms of therapy. In this way, we aim to reach as many people as possible with our healthcare services and products.
We are dedicated to advancing global health by prioritizing patient well-being and empowering employees. Our growing portfolio includes pharmaceuticals – generics and biosimilars – that offer cost-effective alternatives to originator drugs, and our MedTech and Nutrition products that establish a solid foundation for patient care and recovery.
Ensuring that our products are available is vital to patient care. We continuously invest in our global manufacturing network to maintain a reliable and resilient supply of life-saving therapies. By strengthening our supply infrastructure, we help to prevent disruptions and enhance healthcare delivery worldwide.
➔ Read more in our Sustainability Statement.
Strengthening our purpose-driven performance culture to attract, develop, and retain a motivated workforce is a key priority – because our employees are the foundation of delivering excellent medical care.
Committed to Life – our nearly 180,000 employees put this promise into practice every day: whether in direct contact with patients, relatives, and business partners or behind the scenes in administration and production.
As an employer, it is our responsibility to provide good and safe working conditions for our employees. We seek direct interaction with our employees – because their wide variety of experiences and views help us to constantly improve. Providing our employees with the best possible support in the various phases of their careers while also promoting their commitment and development is very important to us.
Our Team
179884
people were employed by the Fresenius Group in 2024.
41.1
– was the average age of our employees in 2024.
Sustainability Insights
Explore our stories to learn what sustainability looks like in our daily operations:
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The smart future of healthcare
Artificial Intelligence is driving the healthcare industry – and Fresenius is leveraging its capabilities to enhance the patient experience and broaden treatment options.
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Nutrition – the key to human health
“You are what you eat.” This familiar saying highlights the importance of nutrition for human health. Food is our source of energy, nutrients, vitamins and trace elements. These ingredients provide us with everything we need to stay healthy and to recover when we are sick.
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Relieving the pressure in the ED
Overcrowded, and really long waiting times – being in the emergency department (ED) sometimes feels worse than the injury or sickness itself. At Quirónsalud, we are continuously working to improve this experience for everyone involved.
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Angels for Change
Fresenius Kabi USA received the Drug Shortage Guardian Award 2024 from the Angels for Change in May 2024. The mission of this organization is to look after patients during drug shortages.
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A strong team for the future
What would a hospital actually be without nursing staff? There’s a clear answer: the hospital would shut down. Helios is the largest hospital operator in Germany with more than 80 clinics, and has developed an array of ideas to attract the best candidates.
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Virtual reality training at Fresenius Kabi
With the introduction of virtual reality training at Fresenius Kabi, new employees in cleanrooms are able to familiarize themselves with the cleanroom setting in a realistic way before physically entering one.
