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Quality excellence and integrity 
In everything we do, we have a clear compass: it is all about doing the right thing.

As a global healthcare Group, our goal is to save lives and improve the quality of life for our patients. To achieve this, we provide access to affordable, innovative medical products and high-quality clinical care, and create a framework for the safe handling of medicines. 

Integrity is the cornerstone of trust − within our organization and in every interaction with patients, partners, regulators, and society at large. At Fresenius, we foster a culture where ethical behavior is embedded in everything we do. Guided by clear principles, we don’t simply comply with standards − we act with conviction. Our commitment to respect human rights is an integral part of our social responsibility.

For us, quality excellence means a commitment to providing leading product and service quality and safety, driven by continuous improvement and effectiveness. We foster innovation that delivers meaningful benefits for patients.

Since our operations encompass healthcare services, pharmaceuticals, and medical technology, the quality requirements naturally vary. Our quality management systems are specifically designed to address these diverse needs, meeting both internal standards and external requirements. We ensure this through robust processes and comprehensive training programs across all areas of our business. To track our performance, we use clearly defined quality indicators and targets. These are not only embedded in our daily work but also tied to the variable compensation of our Management Board.

Read more in our Sustainability Statement.
 


Innovation is key to meeting the needs of our patients – today and in the future. For us, it is a driving force behind improving treatment options, streamlining workflows, and delivering high-quality healthcare solutions. Our integrated approach spans the entire value chain and focuses, among other things, on initiatives that enhance therapies and patient experience through research, telemedicine, and artificial intelligence. 
 


 

The quality of our products, services, and therapies is the basis for optimal medical care. 
Read more in our Sustainability Statement.

We are committed to respecting human rights.

Patients, doctors, nursing and administrative staff rely on our products, concepts, and solutions. Around 176,000 employees place their trust in Fresenius as an employer. At the same time, we rely on thousands of people worldwide who work for our suppliers and business partners in our value chain. 

Our Human Rights Program is based on internationally recognized standards and frameworks, including the Universal Declaration of Human Rights, the Core Labor Standards of the International Labour Organization, the UN Guiding Principles on Business and Human Rights (UNGPs), and the OECD Due Diligence Guidance for Responsible Business Conduct.
 


Our commitment to respect human rights is an integral part of our responsibility as a global healthcare company.
Read more on our Human Rights page.

We are committed to high ethical business standards for the benefit of patients, employees, and the planet. 

We believe in doing the right thing. That means acting not only in line with legal requirements, but also in accordance with industry codes, internal policies, and our values the Fresenius Principles. Internal and external controls help ensure compliance and safeguard the trust our stakeholders place in us.
 


No matter the role, our work is grounded in the Fresenius Code of Conduct.
Read more on our Compliance page. 

Sustainability Insights

Explore our stories to learn what sustainability looks like in our daily operations: